What To Do When Your Bank Account Gets Frozen by the Cyber Crime Cell in India

A Legal Guide by Apar Law

In an increasingly digital economy, cybercrime complaints and digital fraud investigations have become common. One of the first steps cybercrime authorities often take is to freeze the alleged suspect’s bank account—sometimes even before informing the account holder. This can create chaos, especially for small business owners, freelancers, or startups who rely on uninterrupted access to their accounts.

If your bank account has been frozen by the Cyber Crime Cell in India, here’s a step-by-step guide to understand your rights and the legal options available. bank

Is your bank account frozen due to a cyber-crime complaint?

You are not alone — and in many cases, accounts are frozen without wrongdoing by the account holder.

If you want to understand whether your freeze is procedural, mistaken, or requires immediate legal representation, you may reach out for a confidential, no-obligation assessment of your situation by clicking the button below. acc

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Why Do Cyber Crime Cells Freeze Bank Accounts?

Bank accounts are typically frozen on the basis of:

• FIRs (First Information Reports) alleging online fraud

• Complaints on the National Cyber Crime Reporting Portal

• Orders from law enforcement agencies or courts during investigations

• Allegations of receiving proceeds of crime from phishing, identity theft, scams, etc.

Banks are obligated under Section 91 of the Code of Criminal Procedure (CrPC) and RBI Guidelines to cooperate with law enforcement.

Immediate Effects of a Frozen Bank Account

Once frozen:

• All debit transactions are blocked (you cannot withdraw, transfer, or make payments)

• Credit transactions may continue unless specifically restricted

• Salary payments, EMI debits, and vendor transactions may bounce

• Business operations may be severely hampered

Step-by-Step Action Plan: What You Should Do

1. Identify the Reason

Immediately approach your bank branch manager and ask for:

• Copy of the freezing order

• Name of the investigating authority or police station

• Any reference to an FIR or complaint number

Banks usually freeze accounts on directions from the Cyber Crime Cell, Police, or a Magistrate.

2. Get Legal Representation

Hire a cybercrime lawyer or criminal defense counsel with experience in digital fraud and online banking investigations. Legal representation is crucial if:

• You are not the actual fraudster

• You are a merchant receiving large volumes of customer payments

• Your account was used without your knowledge

3. File a Representation With the Cyber Crime Cell

Your lawyer can file a written representation or reply to the freezing order with:

• Explanation of your business or transactions

• Proof of legitimate source of funds

• Bank statements and contracts if applicable

Under Article 300A of the Constitution of India, no one can be deprived of property (including bank accounts) except by the authority of law.

4. Apply for Account De-Freezing

If the Cyber Cell is satisfied, they may issue a No Objection Certificate (NOC) to the bank.

If not, you can:

• Approach the Magistrate under Section 503, BNSS for release of seized property (i.e., access to your account)

• File a Writ Petition under Article 226 of the Constitution in the concerned High Court if there is undue delay or violation of rights

  
  

5. Cooperate With Investigation

• Attend calls or notices from police

• Share transactional documents, emails, or invoices if asked

• Avoid concealing information — non-cooperation may delay unfreezing

⚖️ Legal Remedies If You Are Wrongfully Accused

If your account was frozen without any direct involvement in cybercrime, the following remedies may apply:

• Quashing of FIR under Section 528, BNSS (if false or malicious)

• Civil Suit for damages if freezing caused loss of income or reputation

• Complaint to the Banking Ombudsman if the bank acted improperly

• Keep all payment receipts and invoices for incoming amounts

• Use payment gateways instead of direct account transfers

• Report any suspicious transactions immediately to your bank

• Perform KYC checks on clients or vendors before large transactions

If your bank account has been frozen, timing matters.Many cases can be resolved with the right representation and approach, without prolonged hardship.

If you wish to understand your options, you may reach out for a confidential discussion.