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Hindware Ltd. v. Google: Delhi High Court Recasts Trademark Liability in Keyword Advertising

  • Writer: Kiratraj Sadana
    Kiratraj Sadana
  • Jul 12
  • 14 min read

Introduction

In Hindware Ltd. v. Grohe India Pvt. Ltd. & Ors., the Delhi High Court confronted a question that lies at the intersection of trademark law, online advertising and intermediary liability: Can a digital advertising platform be held liable when it sells a registered trademark as a keyword to the trademark owner’s competitors?


The Court answered that question in the affirmative.


By its judgment dated 22 May 2026, the Court held Google LLC and Google India liable for infringement of the registered trademark HINDWARE through Google’s keyword advertising programme. Google was permanently restrained from using or permitting the use of HINDWARE as an advertising keyword and was directed to pay ₹30 lakh as nominal damages, jointly and severally. The judgment arose from two connected commercial suits, CS(COMM) 591/2017 and CS(COMM) 592/2017.


The significance of the decision extends far beyond Hindware. It challenges the assumption that a search engine is merely a passive technological intermediary when it recommends, prices, auctions and monetises trademarks as advertising triggers. It also marks a noticeable departure from the relatively platform-friendly approach adopted in earlier Indian keyword-advertising decisions.


Google has appealed the judgment. On 10 July 2026, a Division Bench issued notice but declined to stay the Single Judge’s decision. The judgment therefore continues to operate, although its final precedential position will depend on the outcome of the appeal.



How keyword advertising works

Google Ads allows businesses to bid on words or phrases that users are likely to enter into Google Search. When a user searches for the selected keyword, an advertisement associated with the successful bidder may appear above or alongside the organic search results.


The keyword itself may not necessarily be visible in the advertisement. It operates in the background as the trigger that connects a user’s search to a particular sponsored result.

This distinction between visible use and backend use has traditionally been central to disputes over keyword advertising. Platforms have argued that an invisible keyword merely performs a technical function and does not communicate a source-identifying message to consumers.


Trademark owners see the issue differently. From their perspective, the advertiser and the platform are commercially exploiting the consumer interest generated by the trademark. A consumer searching specifically for one brand may be redirected to the advertisement of a competitor because that competitor has purchased the brand owner’s name as a keyword.


The Hindware judgment accepted the latter characterisation, particularly because Google was not merely processing a user’s search query. It was commercially recommending, auctioning and selling Hindware’s trademark to competing businesses.



Background of the dispute

Hindware is a longstanding sanitaryware brand. The Court noted that HINDWARE is a coined expression without a dictionary meaning, had been continuously used for decades, and had previously been recognised as a well-known trademark. Hindware also placed evidence of extensive sales, advertising expenditure, market presence and consumer recognition before the Court.


The dispute began after Hindware discovered that competing sanitaryware businesses were bidding on the term HINDWARE through Google’s advertising programme. Consequently, when users searched for Hindware, sponsored links directing them to rival businesses could appear prominently in the search results.


Hindware instituted proceedings against the competing advertisers as well as Google.


The claims against the advertisers were eventually settled. The litigation nevertheless continued against Google because Hindware alleged that Google had committed an independent act of infringement by:

  • treating HINDWARE as a purchasable advertising commodity;

  • recommending it as a keyword through its advertising tools;

  • conducting an auction among advertisers for its use;

  • charging advertisers whenever users interacted with the resulting advertisements; and

  • using Hindware’s reputation to generate advertising revenue.


Google argued that no independent cause of action survived once the disputes with the advertisers had been settled. The Court rejected this contention. It held that the allegations against Google were based on Google’s own conduct and were not merely derivative of the advertiser’s liability. The settlement with individual advertisers therefore did not extinguish Hindware’s independent claim against the platform.



The principal issues before the Court

The judgment examined several interrelated questions:

  1. Whether use of HINDWARE as an invisible advertising keyword amounted to “use” of the trademark under the Trade Marks Act, 1999.

  2. Whether Google itself used the trademark, or merely provided a neutral advertising facility to third parties.

  3. Whether the sale of the trademark as a keyword amounted to infringement under Sections 29(6) and 29(8) of the Trade Marks Act.

  4. Whether actual consumer confusion was essential to establish liability.

  5. Whether Google’s conduct took unfair advantage of Hindware’s reputation or was contrary to honest commercial practices.

  6. Whether Google could invoke the intermediary safe-harbour protection under Section 79 of the Information Technology Act, 2000.

  7. Whether the earlier decision in Google LLC v. DRS Logistics prevented the Court from finding keyword advertising infringing.



Invisible use can still be trademark use

Google’s central submission was that HINDWARE was used only as a backend trigger. According to Google, the keyword was not necessarily displayed in the advertisement and was therefore not being used as a trademark in any manner visible to consumers.

The Court rejected a purely visibility-based interpretation of trademark use.


It reasoned that digital advertising cannot be analysed solely by asking whether the trademark physically appears in the final advertisement. The keyword is an integral part of the advertising process. It identifies the audience, determines when the advertisement will appear and enables a competitor to intercept consumers who have expressed an interest in the trademark owner.


The Court therefore treated the keyword not as a passive technical input, but as a commercial instrument used to target and divert consumer attention.


This is one of the most consequential parts of the judgment. It shifts the legal inquiry from “Can the consumer see the mark?” to “What commercial function is the mark performing?”


Under this reasoning, an invisible use may still be trademark use where the mark:

  • determines the audience receiving the advertisement;

  • triggers the display of a competitor’s commercial communication;

  • influences the ranking or placement of that communication; and

  • is monetised by the platform and advertiser.


The judgment thus adopts a functional rather than purely visual understanding of trademark use in digital markets.



Google was not treated as a passive intermediary

A major part of Google’s defence rested on its portrayal of Google Ads as an automated and neutral platform. It argued that advertisers independently selected keywords and created advertisements, while Google merely provided the technological infrastructure.


The Court found that this description understated Google’s commercial involvement.


The judgment examined the broader architecture of Google’s advertising programme, including its keyword-planning tools, auction system, advertising rankings, suggested keywords and revenue model. Google did not merely host an advertisement submitted by a third party. It structured the market in which the trademark was bought and sold.

The Court considered it relevant that Google:

  • provided tools capable of recommending keywords to advertisers;

  • assigned commercial significance to particular search terms;

  • conducted an auction among businesses bidding on those terms;

  • determined advertisement placement through its ranking systems; and

  • earned revenue from user engagement with the resulting advertisements.


On this basis, the Court characterised Google as an active commercial participant rather than a passive conduit.


The judgment stated that Google had acted as an “active proponent” of the use of Hindware’s trademark by selling it as a keyword to Hindware’s direct competitors. In the Court’s view, this enabled Google to benefit from the goodwill and reputation associated with the trademark.


This distinction between passive hosting and active monetisation is central to the decision. The Court did not impose liability merely because Google’s technology could be used for infringement. Liability flowed from the finding that Google had commercially organised and profited from the disputed use.


Section 29(8): infringement through advertising

Section 29(8) of the Trade Marks Act addresses infringement arising from advertising. Broadly, advertising may infringe a registered trademark where it:

  • takes unfair advantage of the mark;

  • is contrary to honest practices in industrial or commercial matters;

  • is detrimental to the mark’s distinctive character; or

  • harms its reputation.


The Court relied substantially on this provision.


It held that the use of HINDWARE as a keyword enabled competitors to obtain access to consumers specifically searching for Hindware’s products. The economic value of the advertisement arose from the recognition and goodwill attached to Hindware’s mark.


The platform was therefore not merely selling generic advertising space. It was selling access to consumer attention generated by a particular trademark.


The Court regarded this as an unfair commercial advantage. It concluded that Google’s conduct misappropriated the advertising value of Hindware’s trademark and allowed competitors to free-ride on the reputation created by Hindware’s investment. It further held that the practice could not be regarded as honest commercial conduct.


This reasoning broadens the focus of trademark infringement beyond confusion. It recognises that trademark law also protects against the unauthorised extraction of the economic value attached to a reputed or distinctive mark.



Was consumer confusion necessary?

One of the most debatable aspects of keyword advertising is whether consumers are actually confused when a rival advertisement is clearly identified as sponsored and does not reproduce the searched trademark in its text.


Google argued that keyword bidding may facilitate competition by presenting consumers with alternatives. A user searching for one brand might legitimately be informed about competing products, just as competing goods may be displayed next to one another in a physical marketplace.


The Court was not persuaded that this justified Google’s practices in the facts before it.


It placed greater emphasis on unfair advantage and diversion than on proof of traditional point-of-sale confusion. The harm identified by the Court was that competitors could use Hindware’s reputation to secure preferential access to consumers who had demonstrated an interest in Hindware.


In effect, the judgment treats diversion of commercially valuable consumer attention as a legally significant harm even where the advertisement does not falsely claim to originate from the trademark owner.


This approach resembles the theory sometimes described as initial-interest confusion, though the judgment’s reasoning is more firmly anchored in unfair advantage and dishonest advertising under Section 29(8).


The distinction matters. Traditional infringement analysis asks whether the consumer is likely to misunderstand the source or commercial origin of the goods. The Hindware judgment asks an additional question: Has the defendant used the trademark owner’s reputation as the gateway to begin a competing commercial interaction?



Distinguishing the DRS Logistics decision

The most difficult doctrinal issue before the Court was the Delhi High Court Division Bench’s earlier decision in Google LLC v. DRS Logistics Pvt. Ltd.


In DRS Logistics, the Division Bench had held, at the interim stage, that use of a trademark as a keyword was not necessarily infringing in every case. Keyword advertising could facilitate competition by enabling consumers to discover alternative service providers. The legality of the practice depended on the manner of use, the presentation of the resulting advertisement and the likelihood of confusion.

Google relied heavily on that decision.


The Single Judge in Hindware distinguished it on several grounds.


First, the observations in DRS Logistics arose from interim proceedings and were therefore prima facie in nature. Hindware, in contrast, was decided after trial and after the parties had led evidence. The Court emphasised that a tentative interim determination does not conclusively settle an issue for all future cases.


Second, the trademark in DRS Logistics included expressions associated with the descriptive phrase “packers and movers.” HINDWARE, by contrast, was a coined and well-known mark with no dictionary meaning. The Court therefore considered Hindware’s claim to exclusivity substantially stronger.


Third, the Court examined evidence concerning Google’s active role in recommending, auctioning and monetising keywords. It considered this evidence sufficient to establish unfair advantage and dishonest commercial conduct.


The distinction is understandable, but it also creates doctrinal tension. A Single Judge cannot ordinarily disregard a binding legal proposition of a Division Bench merely because the earlier matter arose at an interim stage. The decisive question is whether the Division Bench stated a general rule of law or merely made a fact-specific prima facie assessment.


This question is likely to be central in Google’s appeal.



Intermediary safe harbour under Section 79 of the IT Act

Google also invoked Section 79 of the Information Technology Act, which conditionally protects intermediaries from liability for third-party information hosted or transmitted through their systems.


The safe harbour is not absolute. Its availability depends, among other things, on the intermediary’s role and compliance with statutory conditions. An entity that initiates, selects or materially participates in the relevant commercial activity may have difficulty portraying itself as a neutral intermediary.


The Court held that Google could not rely on Section 79 in relation to its advertising programme because its involvement went beyond passive transmission or storage.

Google’s advertising business was distinguished from its ordinary search-engine function. In organic search, Google may index and display content available on third-party websites. In the advertising programme, Google creates a paid commercial relationship with advertisers, recommends targeting terms, conducts auctions and determines the placement of advertisements.


The impugned activity was therefore treated as Google’s own commercial conduct, not merely third-party information passing through its systems.


This distinction has wider importance for platform liability. A company may operate as an intermediary for one function and as a direct service provider or commercial actor for another. Safe harbour must be examined with reference to the particular activity giving rise to the claim.


A platform cannot necessarily rely on its general status as an intermediary where the challenged conduct arises from a separate revenue-generating service that it actively designs and controls.



Liability of Google India

The Court imposed liability jointly on Google LLC and Google India.


This aspect is commercially important because multinational technology companies often contend that the Indian entity merely provides support, marketing or reseller services while the principal platform is operated by a foreign company.


The Court looked at the entities’ involvement in the advertising ecosystem rather than accepting corporate separation as a complete answer. Its conclusion indicates that local subsidiaries participating in the commercialisation or servicing of an advertising platform may face direct exposure, depending on the evidence of their role.


However, the precise legal and evidentiary basis for attributing every infringing act to Google India may receive closer scrutiny in appeal. Corporate-group relationships do not by themselves justify joint liability; the plaintiff must ordinarily establish the legal entity’s participation in the wrongful conduct.



The injunction and damages

The Court granted a permanent injunction restraining Google LLC and Google India from using the mark HINDWARE or permitting its use through the advertising-keyword programme in the manner found infringing.


It also awarded ₹30 lakh as nominal damages.


The description of the award as nominal damages is notable. Nominal damages traditionally recognise the violation of a right where precise financial loss cannot be established. The Court considered it necessary to acknowledge the infringement despite the difficulty of quantifying the exact loss attributable to keyword diversion.


The award also reflects a practical evidentiary problem in digital advertising disputes. A trademark owner may establish that competitors appeared in sponsored results, but may not have access to:

  • the number of bids placed on its trademark;

  • the amounts paid by advertisers;

  • click-through rates;

  • conversion data;

  • revenue generated by the platform; or

  • the number of consumers ultimately diverted.


Much of this information is controlled by the platform. Unless disclosure is ordered at an early stage, establishing compensatory damages may be difficult.

For future cases, plaintiffs may therefore seek detailed discovery and disclosure of keyword-level data rather than relying solely on screenshots of search results.



Critical analysis of the judgment

1. The Court correctly focused on the commercial architecture

The strongest part of the judgment is its refusal to treat the keyword as an isolated technical input.


Google Ads is an integrated commercial system. The platform identifies commercially valuable words, enables advertisers to bid on them, ranks advertisements and receives payment from the resulting traffic. Analysing each step separately may obscure the economic reality of the transaction.


The Court was therefore justified in examining the advertising system as a whole.


2. Active recommendation is more significant than mere availability

There is an important difference between:

  • an advertiser independently selecting a competitor’s trademark; and

  • the platform actively suggesting the trademark, estimating traffic, facilitating bidding and encouraging its purchase.


The judgment is most persuasive where it relies on evidence of active recommendation and monetisation. A narrower rule based on active facilitation would also be easier to reconcile with intermediary-law principles.


3. The injunction may be broader than the underlying reasoning

The decision may be read as prohibiting the sale of HINDWARE as a keyword irrespective of the content and presentation of the resulting advertisement.


That raises questions about comparative advertising and lawful competition.


Not every advertisement triggered by a competitor’s trademark is necessarily misleading. For example, an advertisement stating “Compare Hindware and Brand X” may serve a legitimate informational function. Similarly, a reseller of genuine Hindware products may have a legitimate reason to bid on the mark.


A more calibrated legal test could distinguish between:

  • advertisements falsely suggesting association;

  • advertisements causing ambiguity as to commercial origin;

  • advertisements transparently offering a competing alternative;

  • comparative advertisements;

  • authorised dealers and resellers; and

  • purely descriptive or nominative uses.


A complete prohibition may protect the trademark owner but could also suppress non-confusing competitive advertising.


4. The role of confusion remains uncertain

The judgment substantially relies on unfair advantage rather than requiring concrete proof of consumer confusion.


That approach is textually available under Section 29(8), but it must be applied carefully.


If the mere act of attracting a consumer who searched for another brand is treated as infringement, trademark law risks becoming a right over consumer attention rather than a right protecting source identification, reputation and distinctiveness.


The stronger formulation would require evidence that the keyword practice:

  • impairs the mark’s origin function;

  • creates ambiguity regarding commercial connection;

  • takes unfair advantage in a manner contrary to honest practices; or

  • materially exploits the mark’s reputation beyond legitimate competition.


5. The treatment of DRS Logistics will be tested in appeal

The Court distinguished DRS Logistics partly because that judgment arose at an interim stage. However, a Division Bench’s articulation of legal principles may remain binding even when delivered in interlocutory proceedings.


The appellate court will likely examine whether the Hindware decision genuinely applies DRS Logistics to a different evidentiary record or adopts an inconsistent legal proposition.

This may ultimately determine whether Hindware becomes the governing rule for keyword advertising or remains a fact-specific judgment involving a coined, well-known mark and evidence of active platform participation.


6. Safe harbour analysis should remain function-specific

The judgment’s activity-specific approach to Section 79 is sound. A platform should not be treated uniformly across all of its services.


However, courts must still distinguish carefully between:

  • designing a general advertising tool;

  • automatically processing advertiser inputs;

  • recommending infringing terms;

  • knowingly facilitating specific infringement; and

  • directly using or selling a protected mark.


Without such distinctions, almost every advertising platform could be characterised as active merely because it uses algorithms, ranking systems and commercial pricing.


What the judgment means for businesses

For trademark owners

The decision gives brand owners a stronger basis to challenge competitor bidding on distinctive trademarks, particularly where:

  • the mark is coined or well known;

  • competitors sell identical or closely related goods;

  • the platform recommends the mark as a keyword;

  • advertisements appear above the trademark owner’s organic result;

  • the advertisements create ambiguity regarding source or association; and

  • the platform continues the practice after receiving notice.


Brand owners should regularly monitor sponsored search results, preserve dated screenshots and record the destination pages associated with the advertisements.


They should also consider seeking disclosure of bid history, keyword recommendations, impressions, clicks and advertiser identities.


For advertisers

Businesses bidding on competitors’ trademarks should not assume that the absence of the trademark from the visible advertisement eliminates infringement risk.


Advertisers should review whether the advertisement:

  • clearly identifies the advertiser;

  • avoids suggesting affiliation or authorisation;

  • genuinely offers an alternative product;

  • complies with comparative-advertising principles; and

  • uses the rival mark only to the extent reasonably necessary.


Bidding on coined or well-known marks presents materially greater risk than bidding on descriptive or generic expressions.


For digital platforms

Platforms may need to reassess the degree of automation and transparency in their trademark complaint systems.


Potential safeguards include:

  • restricting bids on registered well-known marks;

  • suppressing trademark recommendations in keyword-planning tools;

  • creating verified brand-owner complaint mechanisms;

  • preventing advertisements that obscure the identity of the advertiser;

  • retaining keyword-auction and complaint records; and

  • differentiating between competitors, authorised dealers and comparative advertisers.


The judgment suggests that a platform’s defence will depend not merely on what its terms of service say, but on how its advertising system actually operates.


Current status

Google has challenged the Single Judge’s judgment before a Division Bench of the Delhi High Court. Google reportedly argues that the decision departs from Indian and international precedent, treats internal advertising triggers as trademark use, and could restrict consumer access to competing alternatives.


On 10 July 2026, the Division Bench issued notice in the appeal but declined to grant an interim stay. As a result, the Single Judge’s injunction and findings remain operative for the present, though the appeal remains pending.


The judgment should therefore be treated as a significant and presently enforceable development, but not necessarily the final word on Indian keyword-advertising law.


Conclusion

The Hindware judgment represents a shift from viewing keyword advertising as a neutral technological process to treating it as a structured commercial exploitation of trademarks.


Its central proposition is that Google does more than provide advertising space. By recommending, auctioning and monetising a registered trademark as the means of reaching consumers interested in the trademark owner, Google may itself engage in trademark use and take unfair advantage of the mark’s goodwill.


The decision is particularly significant in three respects.


First, it recognises that invisible backend use can amount to trademark use when it performs a commercial advertising function.


Second, it limits intermediary protection where the platform actively structures and profits from the disputed transaction.


Third, it treats diversion of trademark-generated consumer attention as a cognisable form of unfair advantage, even without conventional evidence that consumers believed the competing advertisement originated from the trademark owner.


At the same time, the judgment raises unresolved questions about comparative advertising, lawful competition, the need for consumer confusion and the scope of platform liability. Its treatment of DRS Logistics and the breadth of the permanent injunction are likely to receive particular attention in appeal.


For now, the judgment significantly strengthens the position of trademark owners in digital advertising disputes and places advertisers and advertising platforms on notice that a trademark need not appear visibly in an advertisement before its use attracts liability.

 
 
 

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